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TECH ASSISTANT BD
IT • Networking • Software

Reliable IT & Networking Partner in Chattogram

We set up secure networks, build custom Excel-based tools, train on ASYCUDA, and keep your systems running fast and safe — end to end.

Open Mon–Sat, 9:00–18:00
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Click any “Get” to request support or a quick quote.

Windows Services

Windows

Installation, repair, security and management of Windows 10/11 systems.

  • Windows 10/11 Install & Activation

    Genuine installation, drivers, updates and activation ready for use.

  • Boot / Update Repair

    Fix Windows update errors, blue screens, or bootloader issues.

  • BitLocker & Drive Encryption

    Encrypt laptops and desktops to protect sensitive data if stolen.

  • Remote Desktop Setup (RDP)

    Secure access to your PC from outside the office, configured safely.

  • Group Policy & Domain Join

    Centralized security and settings for office PCs via Active Directory.

  • Hyper-V & Windows Sandbox

    Run test software safely in virtual machines or sandbox environments.

  • Language Packs & Accessibility

    Add multi-language UI, dictation, screen readers and accessibility tools.

Office & Cloud Services

Office

Microsoft Office apps, 365 cloud services, collaboration tools & automation.

  • Office 2019 / 2021 / 365 Install

    Word, Excel, PowerPoint, Outlook installed, activated and updated.

  • Outlook Mail & Calendar

    Mailbox setup, PST migration, signatures, rules, shared calendars.

  • Excel Automation & Dashboards

    Formulas, pivot tables, macros, Power Query & Power BI integration.

  • Access / Visio / Project

    Install and configure advanced Office apps for databases, diagrams & project plans.

  • Office 365 Admin & Security

    Manage users, licenses, MFA, phishing protection and compliance policies.

  • SharePoint & OneDrive

    Document libraries, team sites, sync policies and backup setup.

  • Office Templates & Automation

    Custom templates, macros and workflow automation for Word, Excel & PPT.

Drivers & Firmware

System

Install, update and troubleshoot drivers for stable performance across devices.

  • Chipset / Graphics / Audio / Network Drivers

    Essential drivers for stability, smooth video, clear sound and fast internet.

  • Printer & Scanner Drivers

    Correct drivers for HP, Canon, Epson and MFP devices with scanning software.

  • Bluetooth & Wi-Fi Adapters

    Pair headphones, controllers, and connect securely with correct Wi-Fi drivers.

  • Storage & RAID Controller Drivers

    Enable SSD/NVMe speed, RAID arrays and external storage recognition.

  • BIOS / UEFI Updates

    Update firmware safely to fix bugs, support new hardware and improve stability.

  • Driver Backup & Restore

    Save current working drivers before reinstall; restore quickly if needed.

Runtimes & Frameworks

Libraries

Install core libraries that apps and games depend on for smooth operation.

  • Microsoft .NET Framework

    Install all versions (3.5, 4.8, etc.) needed by apps and Windows features.

  • Visual C++ Redistributables

    All-in-one pack covering 2005–2022 x86/x64 for apps and games.

  • Java Runtime (JRE/JDK)

    Install Java for enterprise apps, IDEs and cross-platform software.

  • Python & Node.js Runtimes

    Set up modern runtimes for automation scripts, dev tools and web apps.

  • Fonts, Codecs & Extras

    Add missing fonts, multimedia codecs and language packs for compatibility.

Endpoint Security & Firewall

Security

Protect PCs with antivirus, firewall rules, safe browsing and anti-phishing.

  • Antivirus / Internet Security Suite

    Install & configure Kaspersky/Bitdefender etc., with real-time shields and scheduled scans.

  • Firewall & Web Shield Configuration

    Harden Windows or suite firewall; block risky sites/ports; create app rules.

  • Ransomware Protection & Controlled Folders

    Enable protected folders, backups and roll-back options against encryption attacks.

  • Browser Hardening & Extensions

    Secure Chrome/Edge with HTTPS-only, anti-tracking, password manager, 2FA.

  • Email Anti-Phishing & Attachment Policies

    Safer links, attachment rules, quarantine and spoof protection for Outlook/365.

  • Security Health Check & Update Schedule

    Audit protections, set auto-updates and regular scans with reports.

VPN & Family Safety

Policies

Secure remote access, safe DNS and device policies for family or office.

  • VPN Setup & Policy

    Remote access, split-tunnel rules, auto-connect on public Wi-Fi and kill-switch.

  • Safe DNS & Content Filtering

    Block adult/malicious sites network-wide using family/work DNS policies.

  • Parental Control / Family Safety

    Screen-time, app/site limits and activity reports on Windows/Android/iOS.

  • Device Time Limits & App Restrictions

    Schedule device usage, block games/apps and enforce age ratings easily.

  • Multi-Device Profiles (Win/Android/iOS)

    Apply consistent security and content rules across phones, tablets and PCs.

  • Guest Network & IoT Isolation

    Separate guests and smart devices from work PCs to keep data safe.

Bootable Tools (Rescue & Install)

Boot

Create rescue USBs for installation, password reset, repair & diagnostics.

  • Rufus / Ventoy

    Multi-ISO or single-ISO USB creation for Windows & tools in minutes.

  • Hiren’s BootCD / Strelec

    All-in-one rescue toolkit for password reset, drivers, backup & fixing.

  • Windows Media Creation Tool

    Official Microsoft tool to create bootable Windows installation USB.

  • Easy2Boot

    Ultimate multi-boot USB solution — add ISOs without reformatting.

Bootable Tools (Clone & Diagnostics)

Tools

Boot utilities for cloning, imaging, memory & disk health diagnostics.

  • MemTest86 / Disk Tools

    Diagnose RAM errors and check/repair disks & partitions safely.

  • Clonezilla / Macrium Reflect

    Clone or image your system to new drives without reinstalling.

  • Acronis True Image

    Industry-grade backup & cloning software with secure recovery tools.

  • Ultimate Boot CD

    Collection of free diagnostic tools for CPU, memory, HDD & recovery.

Essential PC Tools — Daily Apps & Utilities

Apps

Install and configure must-have apps for browsing, files, media, notes and productivity.

  • Browsers + Password Manager

    Chrome/Edge with password manager, 2FA and synced bookmarks.

  • PDF Suite (Edit/Merge/Sign)

    View, annotate, merge, sign and convert PDFs; add “Print to PDF”.

  • Notepad++ / VS Code

    Lightweight editors for quick fixes, logs, CSV and simple scripts.

  • Ultra-Fast File Search

    Find files instantly by name/content across all drives and NAS shares.

Essential PC Tools — Backup, Sync & System Care

Care

Protect files, keep PCs clean and running fast, and monitor health.

  • Local Backup (File History / Imaging)

    Auto-backup important folders; create full system images to recover fast.

  • Cloud Sync (OneDrive/Google Drive)

    Sync Desktop/Documents, choose folders, enable version history & restore.

  • Startup & Bloat Cleanup

    Remove junk apps, disable heavy startup tasks and free up disk space.

  • Health Monitoring (SMART & Temps)

    Watch disk health (SMART), CPU/GPU temps; alerts before failures.

  • Restore Points & Recovery Drive

    Enable System Restore; create USB recovery for emergencies.

  • Backup & Sync for Scans

    Auto-sync scanned documents from PC to cloud/NAS with versioning.

System Maintenance & Optimization

Care

Keep PCs fast and stable with regular cleanup, updates and performance tuning.

  • Startup & Bloat Cleanup

    Remove unwanted apps, disable heavy startup tasks and free up resources.

  • Disk Cleanup & Defrag / SSD Trim

    Clear junk files, optimize drives and enable SSD trim for speed & lifespan.

  • Windows Update Management

    Fix stuck updates, configure update policies and patch systems safely.

  • Hardware Upgrades (RAM, SSD, GPU)

    Upgrade memory, storage and graphics to extend PC lifespan and performance.

  • Health Monitoring

    Track SMART disk health, CPU temps and set alerts before failure.

Repair, Recovery & Security Hardening

Repair

Fix issues, recover lost data and strengthen security against threats.

  • OS Reinstall & Data Recovery

    Reinstall Windows while keeping files; recover deleted or lost data.

  • Malware Cleanup

    Remove viruses, ransomware and spyware with deep scanning tools.

  • Boot Repair

    Fix startup issues, corrupted boot loaders and inaccessible drives.

  • Policy Hardening & Parental Control

    Lock down user rights, enforce safe policies and set parental controls.

  • Account & Password Recovery

    Recover lost admin accounts or reset forgotten passwords securely.

  • Hardware Diagnostics

    Test RAM, disk, GPU and PSU to detect early hardware failures.

Backup & Imaging — Local & System Images

Backup

Protect your PC with local file backups and full system images for fast recovery.

  • File History / Folder Backup

    Automatic copies of Desktop, Documents, Pictures to an external drive.

  • System Image (Bare-Metal Restore)

    Create full images (Macrium/Clonezilla) to restore entire PC after failure.

  • Incremental / Differential Schedules

    Save time & space with smart daily/weekly jobs and retention rules.

  • Rescue Media (USB/DVD)

    Bootable recovery USB to restore images when Windows won’t start.

  • Test Restore & Verification

    Verify backups and perform trial restores so recovery actually works.

  • Backup Encryption & Passwords

    Protect image/files with AES encryption and safe key storage tips.

Backup & Imaging — Cloud / NAS & Disaster Recovery

DR

Sync files to cloud/NAS, set policies, and prepare for fast recovery after disasters.

  • Cloud Backup (OneDrive / Google Drive)

    Sync important folders with version history and ransomware recovery.

  • NAS Setup & Scheduled Backup Jobs

    Create shared folders, permissions and nightly PC-to-NAS backups.

  • 3-2-1 Strategy & Retention Policies

    3 copies, 2 media, 1 offsite—plus smart retention and rotation plans.

  • Ransomware-Resilient Backups

    Immutable snapshots, offline copies and least-privilege service accounts.

  • Disaster Recovery Playbook

    Document steps, contacts and restore order; run periodic DR drills.

  • Cross-PC Sync (Work ↔ Home)

    Keep the same files on multiple PCs with selective sync and conflict rules.

  • Backup Monitoring & Email Reports

    Receive success/failure alerts and monthly summaries for all devices.

Networking Tools — Home & Small Office

Network

Set up fast and secure Wi-Fi/LAN connections for homes, shops and small offices.

  • LAN & Wi-Fi Setup

    Install routers, switches and configure SSIDs with secure passwords.

  • Router Optimization & Guest Network

    Boost speed, block ads, create guest Wi-Fi for safe visitor access.

  • Printer & Device Sharing

    Connect printers, storage or smart devices so everyone can use them.

  • IP Planning & Subnet Setup

    Organize devices with correct IP ranges for smooth communication.

  • Troubleshooting & Quick Fixes

    Solve dropped Wi-Fi, slow speeds, DNS or cable faults quickly.

Networking Tools — Advanced & Monitoring

Pro

Enterprise-level setups for secure, monitored and scalable networks.

  • Firewall Rules & VLAN Segmentation

    Block threats, split networks for office/guest/IoT securely.

  • VPN & Secure Remote Access

    Connect staff safely to the office from anywhere with encrypted VPN.

  • Bandwidth Control & QoS

    Prioritize VoIP, video or work traffic; prevent downloads from slowing work.

  • Network Monitoring & Alerts

    Track uptime, device health and get alerts for outages or overloads.

  • Wireless Controller & Mesh Wi-Fi

    Centralized control of multiple APs or seamless roaming with mesh Wi-Fi.

  • Advanced Troubleshooting

    Packet captures, log analysis and deep fixes for stubborn network issues.

Print

Install and configure printers, share across PCs, manage drivers and print rules.

  • USB/Ethernet/Wi-Fi Printer Setup

    Install printer via USB, LAN or Wi-Fi with correct drivers and test page.

  • Share One Printer to Multiple PCs

    Windows sharing or IPP so multiple users can print securely.

  • Print Server (USB → Network)

    Turn USB-only printers into LAN printers with a device server.

  • Windows Server Print Management

    Centralized print queues, permissions and policies via GPO.

  • Duplex & Color Rules

    Enforce double-sided or B/W printing; restrict color by role.

  • Print Quotas & Accounting

    Set page limits, track usage and generate cost reports per user.

Scanning, Workflows & Maintenance

Scan

Set up scanning workflows, OCR, cloud sync, monitoring, firmware and repairs.

  • Scan to Email / Folder

    Configure SMB or SMTP with address book and secure TLS relay.

  • Scan to Cloud (OneDrive/Drive)

    Direct scan upload to OneDrive, SharePoint or Google Drive.

  • OCR & Searchable PDFs

    Enable text recognition, auto-rotate, multi-page PDF and archiving.

  • Monitoring & Alerts

    SNMP/email alerts for toner, jams, page counts and maintenance kits.

  • Firmware Updates

    Safely upgrade printers to fix bugs and add new features.

  • Troubleshooting & Repairs

    Fix offline queues, jams, poor print quality, driver issues and errors.

Remote Support — Quick Help

Remote

Get fast, secure assistance online without waiting for a technician visit.

  • Quick Remote Help (AnyDesk/TeamViewer)

    Connect instantly for fixing errors, updates, and basic troubleshooting.

  • Software / Driver Installation

    We install or update apps, drivers and security patches remotely.

  • Virus & Malware Scan

    Detect and remove malicious software remotely with trusted tools.

  • Remote Training & Guidance

    Step-by-step help for using apps, Excel, email or backup systems.

  • Quick Health Check & Report

    Remote scan of system health with a simple report for next steps.

Pro IT Services — On-Site & Advanced

Pro

Professional IT services including on-site visits, scheduled jobs and business support.

  • On-Site Visit (Scheduled)

    Book a technician to visit your home or office for physical support.

  • Written Estimate & Job Report

    Receive cost estimates and final reports for IT jobs and services.

  • IT Consultation & Planning

    Get advice on upgrades, security policies, network scaling and automation.

  • Preventive Maintenance Contracts

    Scheduled monthly/quarterly IT health checks with reporting.

  • Business Support & SLA

    Priority support, guaranteed response times, and tailored SLAs.

Our Services

End-to-end support for businesses — from customs automation training to IT infrastructure, software tools and data protection.

ASYCUDA World Support & Training

Hands-on training, configuration and troubleshooting for customs automation (ASYCUDA World) environments.

Import & Export Documentation Service

End-to-end documentation help for shipments with compliance and audit-ready records.

Computer Troubleshooting & Repair

Quick diagnostics, upgrades, OS issues, malware cleanup and performance tuning.

Custom & Trade Compliance Assistance

Classification, valuation and process guidance to meet customs and trade rules.

Custom Excel-Based Software

Automated Excel tools & dashboards tailored to your workflow with macros and Power Query.

Networking & IT Setup

LAN/Wi-Fi, server & printer setup, security, backups and on-site/remote support.

Data Backup & Recovery

Local & cloud backup strategies, restore testing and emergency data recovery.

Why Choose Us

  • Experienced team with enterprise & SME projects across Chattogram.
  • Fast support — remote help within hours, on‑site visits available.
  • Security‑first approach for networks, data and endpoints.
  • Fair pricing with clear, written estimates.

Find Us

162, Sk. Mujib Road, Mostafa Palaza, Majargate, Agrabad, Chattogram

Business Hours
Mon–Sat 9:00–18:00
+88 01841‑18 81 61
Call or WhatsApp for urgent support
info@techassistantbd.com
We reply within 1 business day

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